Indian IT companies are urged to reassess their operations as artificial intelligence technologies disrupt the sector, stated HCLTech CEO C Vijayakumar in Mumbai. The rise of generative AI poses a threat to the established business models of these firms serving US clients in software and operational support.
Vijayakumar highlighted the need for innovation in revenue categorization to embrace the transformative potential of AI, emphasizing its distinct impact from previous tech trends like cloud and digitization. The speed and efficiency benefits of generative AI were illustrated with an example of a $1 billion technology program that could be completed in 3.5 years instead of 5, with the aid of this technology.
Furthermore, he emphasized the necessity for India to develop its own language models to reduce reliance on external sources and mitigate geopolitical risks. He cautioned about potential restrictions on cross-border model usage, advocating for the creation of cost-effective training infrastructure to support model development.
Industry leaders echoed the sentiment, emphasizing the need for vigilance and adaptability in the face of evolving challenges. Infosys CEO Salil Parekh stressed the importance of avoiding complacency to remain competitive in the industry's dynamic landscape.